Introduction:

These terms and conditions (the “Terms”) govern your use of our mobile teeth whitening services (the “Services”) and your purchase of the Services. By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, do not use the Services.

Eligibility:

The Services are intended for use by individuals who are 18 years of age or older. By using the Services, you represent and warrant that you are at least 18 years old.

Signing the consent form:

Before any work is performed, you must fill out and sign our consent form acknowledging that you understand the nature of the Services and any risks associated with them. 

By signing the consent form, you confirm that you have been fully informed of the nature of the Services and the potential risks and benefits associated with them. You also confirm that you have had the opportunity to ask any questions you may have about the Services and that all of your questions have been answered to your satisfaction.

You acknowledge that you are fully responsible for any decisions you make regarding the Services, and that you are choosing to undergo the Services voluntarily.

You may withdraw your consent to the Services at any time before the work is performed. However, if you withdraw your consent after the work has begun, you will be liable for any costs incurred up to that point.

THE CONSENT FORM CAN BE FOUND AND DOWNLOADED HERE: Download Consent Form

Service Availability:

We make every effort to ensure that the Services are available at all times, but we cannot guarantee that the Services will always be uninterrupted or error-free. We reserve the right to modify, suspend, or discontinue the Services at any time without notice.

Service Fees:

The fees for our Services are listed on our website and are subject to change. All fees are payable in Australian dollars and are inclusive of any applicable taxes. We reserve the right to change our fees at any time, but we will provide advance notice of any fee changes.

Payment:

Payment for the Services must be made in advance through our website or mobile app using a valid payment method. We accept Visa and Mastercard.

Cancellation and Refunds:

You may cancel your appointment for the Services at any time up to 72 hours before the scheduled start time. If you cancel within 72 hours of the scheduled start time, you will not be eligible for a refund. If you are unable to keep your appointment due to unforeseen circumstances, we will do our best to reschedule your appointment at a mutually convenient time.

If you are dissatisfied with the results of the Services and wish to request a refund, you must contact us within 24 hours of the completion of the Services. We will review your request and, at our sole discretion, may offer a partial or full refund.

Limitation of Liability:

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (A) YOUR ACCESS TO OR USE OF THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (C) ANY CONTENT OBTAINED FROM THE SERVICES; OR (D) UNAUTHORISED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT.

IN NO EVENT WILL OUR AGGREGATE LIABILITY TO YOU EXCEED THE AMOUNT YOU HAVE PAID FOR THE SERVICES.

Governing Law:

These Terms and any dispute arising out of or related to the Services or these Terms shall be governed by and construed in accordance with the laws of the State of Victoria, Australia, without giving effect to any principles of conflicts of law. Any legal action or proceeding arising out of or related to the Services or these Terms shall be brought exclusively in the courts located in Melbourne, Victoria, Australia.

This means that the laws of the State of Victoria, Australia will apply to any disputes that may arise out of or in connection with the Services or these Terms, and any legal action or proceeding relating to the Services or these Terms must be brought in the courts located in Melbourne, Victoria, Australia.